beans in mug bw
    Your questions about our company, shipping and other policies answered.


What is your affiliation with Keurig® K‐Cup® Coffee?

We are a nationally authorized distributor of Keurig® K-Cup® coffee products.  Although we do sell and support their product we are our own entity operating completely independently.  

What is the charge for shipping?

Shipping is a flat $8.00 rate.  Don't forget shipping is always free when your order totals $59 or more and live in the 48 contiguous states. Free shipping is not applicable for Hawaii, Alaska, and Guam.

Can I track my order?

Yes.  When you placed your order, you should have received an email with the pertinent shipping information including the tracking number.  The tracking number is linked to UPS or USPS, you can simply click on it to gain further information. If you can not locate this number or are having any trouble performing the tracking, please contact us and we would be happy to help.

How long does shipping take?

Generally, packages shipped in the continental United States are delivered within 3-5 business days.  However, we can not predict the speed of delivery once your shipment has left our building.  We are almost always pleasantly surprised with the speed of UPS and USPS deliveries, however, weather, holidays and other events will slow them down from time to time. 

Do you ship to Guam?

Yes, however, we can not guarantee 3-5 day delivery. 

Do you ship to APO/FPO's?

Yes, gladly!

Do you ship to PO Boxes?

Yes, but not so gladly.  If a physical address is available that is our preference in order to keep costs down.

Do you ship to Canada?

Unfortunately, at this time, we are not able to ship product to our friendly neighbors to the north. 

What if my package does not arrive?

Check with your local post office first, then contact us for assistance.

 Do you sell gift cards?

Yes, we do, click here to learn more.

Do you price match your products?

Yes, we are happy to offer a best price guarantee, click here for details.

Can I return coffee?

Yes, you can click here to read our return policy.

How do I redeem a coupon code?

Click here for step by step instructions.

Still a curious cat?  Drop us an
email, we would love to chat.

>>return to FAQ's