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Quality Guarantee

Our goal is every sip reflects our passion for high quality, gourmet coffee. We will always work hard to ensure that you are completely satisfied with our products. If you are not we will gladly replace the item or refund your money, just let us know within 15 days of your purchase.  

    • Brewer returns after 15 days are subject to a $25.00 restocking fee.
    • The buyer is responsible for return shipping.
    • To initiate a return please contact us first so we can keep an eye out for your product and resolve any issues.


All returns should be shipped to:

Cross Country Cafe
1600 East 24th St.
Cleveland, Oh 44114
Attn: Rob Mcgregor
 

You may have made a better choice if you had read our coffee reviews:Follow our coffee blog.